If you have questions about the new World Handicap System and Rules of Handicapping, please click here.
Q: Why do I need to create a digital profile with a unique email address to log into the GHIN Mobile App and ghin.com?
A: In order to improve data security and golfer privacy, golfers will need to create a digital profile to access the GHIN Mobile App and ghin.com.
Q: How do I add my email address to my GHIN profile so that I can create a digital profile?
A: You can request that your Club Admin or local golf association update your GHIN profile within the USGA Admin Portal.
Q: How do I create a Digital Profile?
Q: What if I do not provide an email address, how can I post a score?
A: If you do not provide an email address, you will not be able to create a digital profile and log into the GHIN Mobile App or ghin.com. You will be able to access a Club Kiosk or have your Club Admin post a score on your behalf.
Q: I have created a digital profile, but forgot my login information. What should I do?
A: There is a "Forgot Login Information" link on the GHIN Mobile App and ghin.com login page. You will need to supply your GHIN Number or email address and a reset password email will be sent to your email address on file.
Q: I share an email address with another golfer, can we log in with the same email address?
A: No, only one digital profile can be tied to one unique email address. The first person to set up a digital profile will “claim” that email address. Another email address must be provided for the other golfer.
Q: I made an error when posting my score, how do I correct it?
A: Please contact your Club or Association, they will be able to assist you in making a correction.
Q: I do not know my GHIN Number; how do I obtain it?
A: Please contact your Club or Association.
Q: I know my GHIN Number, but I am seeing an “Unable to Find Golfer” error message, why?
A: This may be happening for a few reasons:
- Do not include a “dash” in your GHIN Number.
- You may have an Inactive membership, please contact your Club or Association.
- Your club needs to use GHIN as their front-end provider in order for you to be able to access the GHIN products.
Q: When posting my score, the Par and/or Course/Slope Ratings do not match the scorecard. Why?
A: The local association is responsible for issuing Course/Slope Ratings, Par and measured lengths that appear for score posting purposes. If there is a discrepancy, the course will need to work with their local association to rectify the issue.
Q: I am getting an error message when trying to post a hole-by-hole score, why?
A: We do not have the Par or Stroke Index data available in our database for that course/tee. Please post a total score and contact your Club or Association.
Q: Can I edit Stats or add Stats to my score?
A: You can edit Stats as well as add Stats to a hole-by-hole score posted within the “Stats” section of www.ghin.com or the GHIN Mobile App.
Q: I used to have “Partners” within my GHIN Mobile App, what do I do now?
A: You can “Follow” golfers within the “Golfer Lookup” section of both the GHIN Mobile App and ghin.com.
Q: On the GHIN Mobile App, how do you remove golfers from the Handicap Calculator?
A: If you are using an iOS device, you can “swipe” to remove the golfer from the Handicap Calculator; if you are using an Android device, you will need to “press and hold” the golfer’s name to remove.
Q: When viewing another golfer’s scores within the Golfer Lookup section, why do I not see the date played or course played for their scores?
A: If you do not share a club affiliation with a golfer, you will only see month and year when viewing their scores within the GHIN Golfer Products.
Q: Why am I not able to find any golfers when searching within the Golfer Lookup section?
A:Please make sure you are only entering a last name or GHIN Number and have no "Filter" settings applied.